Refund policy

30-Day Money-Back Guarantee

We stand behind our products and want you to be fully satisfied with your purchase. If you are not completely happy for any reason, you may return your item within 30 days of delivery for a full refund of the product price.

To qualify for a refund:
• The item must be returned in its original packaging with the unused portion of the product.
• The bottle must be shipped back to us within 30 days of delivery.
• Shipping costs are non-refundable, and you are responsible for the cost of return shipping.

1) Returns 

Once we receive the returned item, we will examine it and notify you by email within a reasonable time whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price, and we will automatically apply a credit to your original payment method.

Only regular-priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at 

Crawford Wellness

Phone number: 5034373391

Email: office@crawford-wellness.com

Physical address: Crawford Wellness Online Store, 117 NE 5th St suite e, McMinnville OR 97128, United States

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at

Crawford Wellness

Phone number: 5034373391

Email: office@crawford-wellness.com

Physical address: Crawford Wellness Online Store, 117 NE 5th St suite e, McMinnville OR 97128, United States

 with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Shipping

To return the item you purchased, please mail it to:

Crawford Wellness Returns, c/o Valley Health Logistics, 220 5th Ave SW, Albany, OR 97321

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.


For International Orders

  • We DO NOT support Exchanges or Returns.
  • If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
  • Orders already in shipping cannot be returned, canceled or refunded.
  • International shipping is handled by our contracted providers inside the USA (including, but not limited to USPS, UPS, FedEx, DHL, OnTrac etc) and internationally by those providers or other local agencies or providers that have been subcontracted by above. In the event that a package is marked as undeliverable, rejected by customs, rejected by the recipient, not accepted, damaged in shipping and not returnable, or returned to us because of undeliverability or any other issue; refunds will be available only after we have been compensated by the delivery service (if this is even possible). Due to the staff time and effort involved in this process, it may take us several months to process a refund and we may reserve up to 80% of the retail price paid for your shipment, as well as any shipping fees paid to providers listed above. We are not doing this out of spite but out of necessity. International shipping involves risks we cannot always anticipate. We will do our best to help you, please be nice to us.
  • If you face any issues, please contact our Support Team immediately.

We may, at our sole discretion, make exceptions to these policies and issue a refund for some purchases. If we do issue a refund, we may, at our sole discretion, require the return of purchased items prior to issuing the refund, and we may require you to pay for return shipping.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.